Frequently Asked Questions

1) General Information

What is foodpanda?

foodpanda is the largest delivery platform in Asia. 
 

Powered by technology and operational excellence, we are leading the market with the largest customer base and network of food and retail partners to provide more on-demand options, quickly and conveniently.

 

Why should my restaurant partner with foodpanda?

As a partner with foodpanda, you will enjoy brand exposure to more than 3 million customers via our platform and marketing channels, access to our rider fleet, incremental revenue and business insights to help track and analyse your restaurant's performance!

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How far do you deliver?

Delivery radius is based off a 15-minute delivery time from your restaurant's location, which is approximately 2 to 3 km radius.

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What is the delivery charge for customers? Is it the same regardless of the size of the order?

foodpanda charges a delivery fee which ranges from S$0.99 to S$5.49 depending on the demand and fleet load. 

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What is the minimum order value on foodpanda?

We have a minimum order of $10 to $15 depending on the delivery areas. 

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Do you deliver 24/7?

Yes we deliver 24/7 islandwide!

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